McLaughlin & Harvey, a leading construction and civil engineering contractor in the UK and Ireland, with offices in Belfast, Glasgow, London, Edinburgh, Liverpool and Bristol, has chosen Mail Manager to transform its email management. The company operates in a number of sectors including healthcare, education, industrial, retail, sporting venues, transport infrastructure, environmental improvements, marine, commercial, residential and leisure.
For over 160 years McLaughlin & Harvey has combined traditional values and experience with an advanced innovative approach. The company has a strong commitment to delivering quality cost-effective solutions for clients within a safe, considerate working environment.
Prior to Mail Manager, the company had a lack of email management policy being followed after they moved away from a legacy document management system over to Viewpoint, to enhance internal and external collaboration. This was presenting issues for their compliance team when checking that project information was being filed in the appropriate way. Additionally, staff were in the habit of filing emails and needed something to automate the time associated with this.
Moving to Mail Manager means:
- The office and site can share emails on projects in one place
- McLaughlin & Harvey will have a full golden thread record in VFP of all project info, rather than just drawings / design information
- They will have the ability to respond to project issues immediately regardless of who’s on the project, if they’ve left, or are off on leave
- They can build a library of knowledge based on what’s filed across the company